AirTran

Customers are happier with airline experiences, study shows

2013-05-15 00:05:00

Fliers are vastly more satisfied with their airline experience, and Alaska and JetBlue are tops at making customers happy, a new study released on Wednesday (today) shows. The results are the best for the airlines since 2006, according to the 2013 North...

Airline quality study finds more on-time flights, fewer lost bags

2013-04-09 00:00:00

The nation's airlines improved their on-time performance and baggage handling rates in 2012 but passenger complaints rose anyway, a reflection of increased unhappiness with air carriers, according to authors of a new study. Despite better performance by...

Airline service: Fewer late flights, lost bags but more overbooking

2013-04-08 10:32:00

The nation's airlines generated more complaints and denied passengers seats at a higher rate in 2012 but improved their on-time performance and lost bags at a lower rate. Those were among the key findings of an annual study on airline service released...

Do Southwest Airlines ads portend new fees?

2013-03-31 17:36:00

Once known as an upstart carrier, Southwest Airlines recently launched an ad campaign that has some airline industry experts wondering whether it signals a new direction — and new fees — at the nation's largest domestic airline. The new ads,...

Is Southwest Airlines about to veer for a new course?

2013-03-31 09:00:00

Once known as an upstart carrier, Southwest Airlines recently launched a new ad campaign that has some airline industry experts wondering if it signals a new direction—and new fees—at the nation’s largest domestic airline. The new ads,...

Southwest Airlines offers double Rapid Rewards points for flights

2013-02-04 11:27:00

Southwest Airlines said Monday it will double points on all U.S. travel for members of its frequent flier program for flights booked before May 15. The Dallas-based carrier made the announcement on its website and also revealed that Grand Rapids, Mich.,...

Northeast: 3,000 flights canceled as large winter storm approaches

2013-02-08 10:39:00

More than 3,000 flights have been canceled and train service has been suspended Friday as a large winter storm started to bear down on a swath of the Northeast from New Jersey to Maine. The winter storm is predicted to bring high winds, plenty of snow --...

Friday Travel Ticker: Dreamliner puzzle continues

2013-02-01 07:30:00

Dreamliners began their third week on the ground Thursday as investigators continued to study lithium-battery systems that burned on two 787s. The Wall Street Journal reports that investigators have not found any problems with the design, manufacture or...

Boston travel info

2012-11-04 00:00:00

THE BEST WAY TO BOSTON From LAX, American, JetBlue, Virgin America and United offer nonstop flights to Boston, and Southwest, Delta, US Aireways, United, AirTran and Jet Blue offer connecting flights (change of plane). Restricted round-trip fares begin...

On the Spot: On this United flight, seats come at a premium

2012-07-15 06:00:00

Question: I have a complaint about being forced to pay $60 extra for an Economy Plus seat for a United flight from New York to L.A. The only seats offered were Economy Plus. It's not that the economy seat options were exhausted — there were none...

John Wayne Airport adds flights to Mexico, Canada

2012-06-06 00:00:00

It began as the most modest of airports — passengers trudged across the tarmac to climb aboard departing jets, a double-wide served as a terminal and on weekends, drag races were held in the parking lots. And even as John Wayne Airport grew into...

Airlines add $3 fee for passengers between U.S. and Europe

2012-01-10 00:00:00

Southwest Airlines announced in 2010 that it would acquire AirTran Airways.

2013-02-06 17:46:05

Dan Pooley has been promoted to managing partner at Finn Partners. He joined the Ruder Finn Group in 2009 as managing director of the Chicago office, and oversaw the transition and launch of Finn Partners Chicago in 2012.

2013-01-09 10:55:00

The computers at the AirTran check-in counter were covered in plastic as a precaution in case the glass windows at the BWI terminal were blown out by Hurricane Sandy. BWI was deserted after all flights were cancelled today due to the hurricane.

2012-10-29 00:00:00